Privacy Policy
Last updated: March 6, 2026
Moln Solutions ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website molnsolutions.com ("Site") or use our services.
1. Information We Collect
Personal Information: When you fill out a contact form, request a consultation, or engage our services, we may collect:
- Name (first and last)
- Email address
- Phone number
- Business name and industry
- Any additional information you voluntarily provide in messages
Automatically Collected Information: When you visit our Site, we may automatically collect:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Referring website or source
- Pages visited and time spent on each page
- Click patterns and interactions
- UTM parameters and advertising click identifiers (e.g., GCLID)
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Send you relevant communications about our services
- Improve our website, services, and user experience
- Analyze website traffic and marketing campaign effectiveness
- Comply with legal obligations
- Protect against fraud and unauthorized access
3. SMS Communications
If you opt in to receive SMS messages from Moln Solutions, you consent to receiving text messages related to your inquiry or our services. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at vick@molnsolutions.com.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze Site traffic and usage patterns
- Track the effectiveness of our marketing campaigns
- Provide personalized content and advertising
We may use third-party analytics services such as Google Analytics, Google Ads, and Meta Pixel. These services may collect information about your online activities across websites. You can manage cookie preferences through your browser settings.
5. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers: Third-party companies that help us deliver our services (e.g., email providers, CRM platforms, advertising platforms)
- Analytics partners: To help us understand website usage and improve our services
- Legal requirements: When required by law, subpoena, or other legal process
- Business transfers: In connection with a merger, acquisition, or sale of assets
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are retained for up to 3 years unless you request earlier deletion.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Object to certain processing of your data
California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at vick@molnsolutions.com.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our Site and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will take steps to delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Moln Solutions
Email: vick@molnsolutions.com